Hi, I just bought one of your M.2 Enclosure to use in a HP Victus Laptop and I can't make it work. It reads it in the USB-A or the USB-C but it doesn't show the storage unit. I don't know if I need a driver or any of this to run it.
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To see this working, head to your live site.
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If the enclosure is detected over USB-A or USB-C but the drive doesn’t appear as storage, it might be uninitialized, formatted in an unsupported file system, or the enclosure might not support SATA vs NVMe. I once battled a similar mismatch; Disk Management showed it as offline until I initialized GPT, assigned a drive letter, and the Block Breaker was over.
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Hi,
THank you for the purchase & we're sorry to hear that you're having an issue getting the storage unit to show.
1) can you please try to let us know you've formatted the drive before use? 2) maybe, you can have a look at this vid to see if it's gonna help you solving the issue there? https://youtu.be/l1EeiAxxRa0 Kindly advise and thanks~